Student Computing Services Survey Spring 2008 The Information Technology Department needs your help!  Information Technology wants to know what you think of the computing services available to you as a student at OCC.  Your opinions are important and will help us offer better services and support to you. 1.  Overall, how satisfied are you with the computing environment offered by OCC?   Dissatisfied   Neutral   Satisfied   Cannot evaluate   2.  How much experience do you have using computers?   None   Little   Some   Great deal   3.  Do you use any of the following:   a. Academic Computing Center   Yes No                If you answer no, why?   Lab too busy   Don't need it   Didn't know about it   Don't know how to use     b. OCC's Student Email System   Yes No            If you answer no, why?   Don't need it Didn't know about it Don't know how to use Other     c. WebAccess   Yes No            If you answer no, why?   Don't need it Didn't know about it Don't know how to use Other     d. Network Storage (H: drive)   Yes   No                If you answer no, why?   Don't need it   Didn't know about it   Don't know how to use   Other     e. Angel   Yes   No                If you answer no, why?   Don't need it   Didn't know about it   Don't know how to use   Other     f. Helpdesk   Yes   No               If you answer no, why?   Don't need it   Didn't know about it   Don't know how to use   Other     g. OCC Wireless Access   Yes   No               If you answer no, why?   Don't need it   Didn't know about it   Don't know how to use   Other   4.  Do you own or have access to a computer off-campus?   Yes   No   5.  Do you think the computers in the Academic Computing Center should be for academic work only?   Yes   No   6.  Do you live in the Residence Halls?   Yes   No   7.  How important are the following to you:     Very Unimportant   Unimportant   Neither   Important   Very Important   Cannot Evaluate   Being able to access a computer when I need to for course work.             All computers on campus have the software necessary to do my course work.             Getting help with computer programs or other computer related tasks when I need help.           Comments: Thank you for taking the time to complete this survey!