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Policy J10
Policy Name: Start of Term Change Freeze
Responsibility for Maintenance: Information Technology

Policy Statement

During certain specified timeframes, a change freeze is in effect which means that modifications to IT systems are put on hold or postponed. The change freeze is in effect on an annual basis beginning on Monday the week prior to the faculty on hand day through the second week of classes for the start of each Fall and Spring semester.

II. Reason For Policy

The intent of the freeze is to stabilize and provide reliability and availability of application systems and network infrastructure during critical processing periods.

III. Applicability of the Policy

User initiated changes are applicable to the freeze including changes to Colleague system rules and validation codes. Mandatory changes, as required by law or priority changes due to operational issues, may be allowed following review and approval by IT and the CIO.

Vacations for IT staff are also affected by the change freeze. All staff should avoid scheduling vacations during the two week period of each change freeze beginning with the week of Faculty On Hand day through the first week of classes. Exceptions will require the approval of the immediate supervisor and the CIO.

V. Contacts

 

Subject  Office Name  Title or Position  Telephone Number
 
Email/URL 
Questions regarding Start of Term Change Freeze Policy Information Technology Chief Information Officer (315) 498-2183  venutia@sunyocc.edu 
Requests for change and or vacation requests during the
change freeze/vacation freeze time period
Information Technology Chief Information Officer (315) 498-2183  venutia@sunyocc.edu 


Approved by OCC Board of Trustees April 3, 2006