Students.sunyocc.edu

Policy C8
Policy Name: Transcripts
Responsibility for Maintenance: Certification and Records; Financial Services

Date of most recent changes:  April 13, 2010
 

I. Policy Statement 

Onondaga Community College will issue official transcripts to students upon receipt of a proper request and payment of the requisite fee. Transcripts will not be issued for any current or former student who has a college approved hold (academic, financial, student life) until the student's obligation to this hold is fulfilled and the hold is lifted by the appropriate office.
 

II. Reason for Policy 

The Family Educational Rights and Privacy Act imposes certain restrictions on the College’s ability to release education record information such as that set forth in a transcript. This policy is designed to ensure that the College responds to requests for transcripts in accordance with FERPA, and that transcripts are issued only upon the subject student’s satisfaction of outstanding financial obligations to the College.

III. Applicability of the Policy 

This policy applies to requests by current and former students for official transcripts. Staff of the Director of Certification and Records responsible for responding to such requests should be familiar with the requirements of this policy.

IV. Related Documents 

• Transcript Request Form   
• Onondaga Community College Policy C1 Compliance with the Family Educational Rights And Privacy Act 

V. Contacts 

VI. Procedures 

Requests for official academic transcripts must be made in writing by the current or former student to whom they pertain. Each request must be signed and dated and must include the subject’s name (married and maiden), telephone number with area code, date of birth, social security number, current mailing address and semester(s) attended, as well as the address to which the transcript should be sent and the purpose for which the transcript is requested. A printable Transcript Request Form is available for this purpose at the address set forth below.

There is a fee per transcript. The fee must be submitted with the request, and there are no refunds once the fee is submitted. Once a request is received the transcript will generally be issued within 3-14 business days.

If there is a hold on the student's record, the student is responsible for contacting the appropriate college office, fulfilling the obligation, and when completed, the hold will be lifted and a transcript can be requested and sent.
 

VII. Forms/Online Processes 

• Transcript Request Form   

Approved by OCC Board of Trustees April 3, 2006

Updated and approved by the President April 13, 2010