ID Cards
Students, Faculty, Administrators and Staff all receive a SMART CARD, the official ID card of Onondaga Community College. The card features a convenient, pre-paid debit account option for making purchases all across campus.
Using Your SMART CARD Off Campus
You can now use your SMART CARD for purchases off campus at participating businesses.
FAQ’s for the SMART CARD
What is the SMART CARD?
The SMART CARD is the official identification card of Onondaga Community College as well as the only way to access the residence halls if you reside there. The Smart Card also features a convenient, pre-paid debit account option for making purchases on campus. You can also complete many transactions online using the NetCardManager portal. NetCardManager directions (.pdf)
Where is the SMART CARD issued?
SMART CARDS are issued at the SMART CARD office in the Gordon Student Center room 129.
What do I do if I lose my SMART CARD?
Please Note: You are responsible for reporting a lost card.
A lost card can be reported in one of 2 ways:
If you lose your SMART CARD call Campus Security at 498-2478, or if during hours of operation the Smart Card office at 498-7230 immediately. After the card is reported lost it will be deactivated.
Or
You can report your card lost by logging into NetCardManager using your OCC e-mail address and OCC network password. Once you are logged into the system select Report a Lost Card from the left tool bar. You’ll be asked “Do you want to report your card as lost?” Select Yes.
The only way to protect your funds on the card and the access to your residence hall building is to report the card lost as soon as possible. To obtain a new card a $26 fee would need to be paid at the Bursars office and a receipt of this payment presented to the Card Office for reissuing. Your account will remain the same, and any existing funds that were on the card when it was inactivated will remain.
Where can the debit function of the SMART CARD be used?
You can utilize the debit function of the SMART CARD at the following locations around campus:
- Dining hall, C3 Convenience Store in Mawhinney Hall, and coffee bar areas
- Laundry facilities in the residence halls
- Vending machines on campus
Where can I apply funds to my SMART CARD?
Deposits can be made the following ways:
- You can apply funds to your SMART CARD at the Bursar’s office. There, you will be asked to complete a deposit form indicating the amount you would like to deposit, the method of payment and the plan where you would like to deposit funds. There are two options active at this time: The Dining Option and the Vending / Laundry Option. The Dining Option includes purchases made in the Dining Hall and C3 Convenience Store in Mawhinney Hall. Funds can be applied using cash, check, money order, or credit card (MasterCard®, Visa® or Discover®) in person or over the phone.
- Deposits to you SMART CARD can also be made through NetCardManager. Simply log in and select DEPOSIT TO ACCOUNT from the tool bar. Determine an amount from the pull down and select which SV&C plan you wish to deposit to and select submit. Follow the easy form and you’re done.
There is a $10 minimum deposit amount and all funds applied to the card are non-refundable and non-transferable. Funds are valid only for the current academic year. Funds expire at the end of the academic year and do not carry over into the next academic year. Funds deposited on the card can only be used in the above mentioned locations. No cash withdrawals can be made from your SMART CARD account.
Can I invite others to deposit into my account?
Yes you can. If you log into NetCardManager and select INVITE TO DEPOSIT from the toolbar, a link is produced for you to share or send with someone to make a secure deposit directly into your SMART CARD account using a credit card (MasterCard®, Visa® or Discover®).
What should I do if I experience a problem with my SMART CARD?
If there is a problem with your card contact the SMART CARD office. Please include the following information:
- Your full name
- Student ID#
- Location of where the problem occurred
- How often the problem has occurred
- The specific location of the problem and any other detailed information that will assist in researching the problem.
As a reminder, contact Campus Security at 498-2478 or the SMART CARD office at 498-7230 immediately if your card is lost or stolen.
