ID Cards
Students, Faculty, Administrators and Staff are now able to receive a SMART CARD, the new official ID card of Onondaga Community College. The new card features a convenient, pre-paid debit account option for making purchases all across campus.
FAQ’s for the SMART CARD
What is the SMART CARD?
The SMART CARD is the official identification card of Onondaga Community College as well as the only way to access your residence hall. The SMART CARD also features a convenient, pre-paid debit account option for making purchases on campus.
Where is the SMART CARD issued?
SMART CARDS are issued at Student Central in the Gordon Student Center.
Note: The hours for the SMART CARD counter differ from Student Central's:
- Summer
- Mon. thru Thurs., 10 am to 2 pm
- August 25 to September 12
- Mon. thru Thurs., 8 am to 5 pm
- Fri., 8 am to 4 pm
- Sept. 2 - 4 and Sept. 8 the counter will be open to 6 pm
- Fall semester
- Mon. thru Fri., 10 am to 2 pm
What do I do if I lose my SMART CARD?
If you lose your SMART CARD call Campus Security at 498-2478 immediately. After the card is reported lost it will be deactivated. Note: You are responsible for reporting a lost card. The only way to protect your funds on the card and the access to your residence hall building is to report the card lost as soon as possible. The card issuing stations at Student Central can issue a new card for a fee of $25. Your account will remain the same, and any existing funds that were on the card when it was inactivated will remain.
Where can the debit function of the SMART CARD be used?
You can utilize the debit function of the SMART CARD at the following locations around campus:
- Dining hall, C3 Convenience Store in Mawhinney Hall, and coffee bar areas
- Laundry facilities in the residence halls
- Vending machines on campus
Where can I apply funds to my SMART CARD?
You can apply funds to your SMART CARD at the Bursar’s Office. There, you will be asked to complete a deposit form indicating the amount you would like to deposit, the method of payment and the plan where you would like to deposit funds. There are two options active at this time: The Dining Option and the Vending / Laundry Option. The Dining Option includes purchases made in the Dining Hall and C3 Convenience Store in Mawhinney Hall.
Funds can be applied using cash, check, money order, or credit card (MasterCard®, Visa® or Discover®) in person or over the phone.
All funds applied to the card are non-refundable and are valid only for the current academic year. Funds expire at the end of the academic year and do not carry over into the next academic year.
Funds deposited on the card can only be used in the above mentioned locations. No cash withdrawals can be made from your SMART CARD account.
What should I do if I experience a problem with my SMART CARD?
If there is a problem with your card send a detailed e-mail to smartcard@sunyocc.edu. Please include the following information:
- Your full name
- Student ID#
- Location of where the problem occurred
- How often the problem has occurred
- The specific location of the problem and any other detailed information that will assist in researching the problem.
As a reminder, contact Campus Security at 498-2478 immediately if your SMART CARD is lost or stolen.